Privacy Policy

Medikonda Tribe ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services.

1. Information We Collect

We collect information from you when you visit our website, place an order, create an account, subscribe to our newsletter, or contact us. This information may include:

  • Name, email address, phone number, shipping and billing addresses.
  • Order details, payment method (processed securely via third-party processors like Stripe, PayPal, etc. — we do not store card information).
  • IP address, browser type, device information, pages visited, and cookies.
  • Any information you provide when contacting customer support or filling out a form.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your purchases, updates, and support
  • To personalize your shopping experience
  • To improve our website, services, and customer experience
  • To send promotional emails (only if you opt-in)
  • To comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties only for the following reasons:

  • Shipping carriers, payment processors, email services, and hosting providers
  • To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
  • In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax and accounting purposes).

5. Security of Your Information

We use appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is 100% secure. You share information with us at your own risk.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain site functionality.

7. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access to the personal information we hold about you
  • Request correction or deletion of your data
  • Opt-out of marketing communications at any time
  • Limit or object to how we use your data

To exercise any of these rights, please contact us at the email below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a minor, we will promptly delete it.

9. Third-Party Links

Our website may contain links to other sites not controlled by Medikonda Tribe. We are not responsible for the privacy practices or content of third-party websites.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically.